24/7 Nurse Line

Convenient access to health care triage and advice 24 hours a day, 7 days a week

American Health’s 24/7 Nurse Line provides callers with confidential health care advice and information 24 hours a day, 365 days a year. Callers speak directly to a registered nurse for counseling. The program is based on the premise that informed patients make better and more cost-effective health care decisions. Callers can discuss current illnesses or health challenges to receive education on treatment options, lifestyle choices and self-care strategies. They can also learn about local resources to receive additional support and information. In some instances, talking to a nurse can provide reassurance and avoid unnecessary — and costly — trips to the emergency room.

The 24/7 Nurse Line provides:

• Live, toll-free and confidential health care advice and triage
• Access to a team of specially trained nurses who are supported by a flexible software system
• Helps reduce unnecessary emergency room and physician visits andprovides patients with around the clock access to care

Product Highlights

• Live, toll-free and confidential health care advice and triage
• Staffed by a team of registered nurses who average more than 10 years of clinical experience
• Tools and education help individuals make informed and cost-effective health care decisions
• Calls can be answered in English or Spanish and all other languages can be translated live

Testimonials

• American Health has been an integral part of a collaborative team helping to manage the cost of services in a highly complex health market. Through personalized customer services, American Health focuses on providing timely and accurate responses and helps to ensure the right services are delivered at the right costs.
  

  Larry Slaff
  President
  Benefit Planning Inc. Edmond, OK