Neonatal and Pediatric Case Management

Maximizing cost savings for high-risk neonatal and pediatric cases

Neonatal and Pediatric Case Management The promise of new life can be a wonderful experience for new parents. However, high expectations and normal routines can be suddenly interrupted when birth complications or disease present in a newborn. American Health’s highly specialized nurses have extensive experience managing the intensive care needs of neonatal and pediatric cases. Pediatric case managers engage with all key participants as early as possible following identification or diagnosis to assist in the following areas:

  • Ongoing education to members
  • Immediate intervention as needed
  • Adequate preparation and planning to members
  • Minimizing future complications through health management
  • Identification of support groups and systems
  • Guidance for lifestyle changes and behavior modifications 
  • Financial options for members
  • Emotional support to members
  • Providing follow-up and reporting to clients


Product Highlights

  • A comprehensive approach to member support focused on the unique needs of children and their families
  • Dedicated pediatric case managers interact on behalf of both the child and family, reviewing treatment plans and offering support and resources
  • Extensive member and family education and support to guide and assist with day-to-day living


  • I have worked with AHH for many years and have always been pleased and impressed with their level of expertise and professionalism. Their case managers have served both our clients and the patients well in getting quality care while controlling costs. Makes us look good in selecting such a quality partner!
    Nancy Fee
    Vice President

    3PAdministrators Onalaska, WI
  • American Health provides the oversight needed to manage claims costs. Their Case Management department is customized to meet our clients' needs versus the industry standards.
    Michael Lagalante

    International Benefits Administrators LLC Garden City, NY
  • Paragon has worked with American Health for over 20 years now. We have had great communication with their Case Management supervisor. Working with her has given a lot of insight into what goes on within a medical management company. Like Paragon, American Health is always thinking about the member first.
    Nancy Dorris
    Executive Vice President

    Paragon Benefits, Inc. Columbus, GA
  • Over the years, I have been impressed by both the Utilization Review and Case Management services provided by American Health Holding. The customer service is excellent! It is great to have an actual contact when a situation arises. The case management nurses are knowledgeable; their reports are understandable and comprehensive. Many of our patients in Case Management have called Group Administrators to say the case manager was wonderful to work with and very helpful.
    Mary Hasterok
    Case Management Coordinator

    Group Administrators, Ltd. Schaumburg IL
  • I have been very impressed with American Health's client support. If one person is out I can call someone else who is always willing to assist. This is extremely helpful to our case management and medical review needs.
    Jeannie Couey

    BAS Limited Ridgeland, MS