Our Products

We frequently find ways to meet non-standard requests from our clients, often at no extra cost.

American Health works to exceed expectations. As a result, our clients feel good about doing business with us. Our service philosophy   is summed up by the six qualities below:

Flexibility

In medical management, one size does not fit all. We have designed our services to be flexible. This allows our clients to customize their products to fit their unique needs.

Quality

We offer unparalleled quality in our products. With accredited expertise and experienced staff, our clinical programs use national guidelines with checks and balances to ensure we’re making the appropriate decision.  

Value

We offer competitive pricing while providing high quality service and a greater volume of member interaction.    

Best system platform

Our medical management system, iSuite, is a competitive advantage. Its design and infrastructure support customization of plan-specific rules down to the group level. In addition, iSuite’s ease of use allows clients to obtain scheduled or on-demand reporting and supports American Health nurses in achieving market-leading productivity rates. 

Resourcefulness

Resourcefulness involves finding a solution when it is not readily apparent. Our experienced team enjoys finding creative ways to solve problems in a timely and cost-effective manner.

Seamless service

We’re trustworthy, attentive and proactive. Our clients appreciate a smooth, seamless process for addressing their needs and developing solutions.

Testimonials

• I have never been disappointed with American Health's level of customer service. I can't think of a single occasion where we've asked for something and not received it. We are also very appreciative of American Health's Utilization Management reports. They're very informative, concise, comprehensive and user friendly to both the administrators and the clinicians on staff.
  

  Libby Watkins
  Director of Health Benefits Management
  American National Insurance Co. Galveston, TX
• American Health has been an integral part of a collaborative team helping to manage the cost of services in a highly complex health market. Through personalized customer services, American Health focuses on providing timely and accurate responses and helps to ensure the right services are delivered at the right costs.
  

  Larry Slaff
  President
  Benefit Planning Inc. Edmond, OK
• Over the years that we have been working with American Health, I have virtually no complaints. Our experience with AHH has always been fantastic for both us and our clients. We have always been more than satisfied with the service, the technology and the expertise.
  Susen Bookwalter
  Vice President, Claims Review & Resolution
  New Era Life Houston, TX