To request a precertification please call the number on the member's ID card or submit a request via fax to 866-881-9643. Click here to download our fax form.
7400 W. Campus Rd, F-510
New Albany, OH 43054
In order to be successful in this industry, tailored solutions that are customized to my company's needs make all the difference. It is this approach that American Health offers that others can't provide.
Innovative Healthcare Delivery Las Vegas, NV
What I appreciate most about American Health Holding is the genuine commitment to providing the highest level of customer service. Starting with the CEO, concerns are heard, validated and acted upon swiftly to ensure that the client is satisfied.Kim Stroud
Manatee County Bradenton, FL
There are specific companies where you have one or two people that you can contact, and those people come and go. Our companies have been working together since the 90s. There's a huge comfort factor in being able to contact my American Health account executive who I've worked with for years and years. I know I'm going to get a response, and it's going to be timely. If it's something that is being worked on, then American Health keeps me updated. And if there is any way, shape or form that what I'm asking for can happen, it's done. And if it's not, then I still know I'm going to get an answer, even if I don't like that answer. That's unique nowadays. Everyone wants to pass the buck. That is worth gold. If I can have someone that's honest with me, that's huge.Marc Paulson
Benefit Plan Administrators, Eau Claire Eau Claire, WI
American Health makes my job a little less stressful. When something needs to be retro pre-certified it is done quickly. All of the staff at American Health is very professional and caring. Their case managers will never hesitate to explain things in detail if I have a question. It is always a pleasure to work with them.Lynn Feldman
Claims Manager Tri State Administrators
UFCW Local 2013
American Health has provided us unique options that are customized to the needs of our clients. They offer flexibility, wonderful support and great service at a fair price.
Capitol Administrators Rancho Cordova, CA
We have used American Health Holding for over five years. I have always found their staff friendly and knowledgeable. There have been a few instances where we have looked for a unique service or had a specific request. American Health Holding has always been quick to respond to our requests and has gone above and beyond to fulfill them. We have had measurable cost savings to our Plan by using the diverse suite of resources available to us by American Health Holding. They are truly a pleasure to work with.Melissa Crawford
Iron Workers District Council Rochester, NY