Contact Us
Customer Support
Phone: 1-866-614-4244
Email: ahhinfo@ahhinc.com
Please be advised that responses to emails sent to our general
information inbox may take up to 24 hours.
American Health Holding, Inc.
7400 West Campus Road, Suite 300
New Albany, OH 43054-8768
Precertification
To submit a precertification request, please refer to the back of the
patient’s membership ID card for the appropriate provider contact
information. This helps ensure the request is directed to the correct channel for timely processing.
Do not
send requests to the AHH General information inbox, as
doing so may result in failures or significant delays in processing.
Testimonials
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There are specific companies where you have one or two people that you can contact, and those people come and go.
Our companies have been working together since the 90s. There's a huge comfort factor in being able to contact my
American Health account executive who I've worked with for years and years. I know I'm going to get a response,
and it's going to be timely. If it's something that is being worked on, then American Health keeps me updated.
And if there is any way, shape or form that what I'm asking for can happen, it's done. And if it's not, then I
still know I'm going to get an answer, even if I don't like that answer. That's unique nowadays. Everyone wants
to pass the buck. That is worth gold. If I can have someone that's honest with me, that's huge.
Marc Paulson
President
Benefit Plan Administrators, Eau Claire
Eau Claire, WI
