Contact Us

Contact Us

Customer Support

Phone: 1-866-614-4244

Email:  ahhinfo@ahhinc.com 

Please be advised that responses to emails sent to our general information inbox may take up to 24 hours.

Address:

American Health Holding, Inc.
7400 West Campus Road, Suite 300
New Albany, OH 43054-8768

Precertification

To submit a precertification request, please refer to the back of the patient’s membership ID card for the appropriate provider contact information. This helps ensure the request is directed to the correct channel for timely processing.

Do not send requests to the AHH General information inbox, as doing so may result in failures or significant delays in processing.


Testimonials

  • There are specific companies where you have one or two people that you can contact, and those people come and go. Our companies have been working together since the 90s. There's a huge comfort factor in being able to contact my American Health account executive who I've worked with for years and years. I know I'm going to get a response, and it's going to be timely. If it's something that is being worked on, then American Health keeps me updated. And if there is any way, shape or form that what I'm asking for can happen, it's done. And if it's not, then I still know I'm going to get an answer, even if I don't like that answer. That's unique nowadays. Everyone wants to pass the buck. That is worth gold. If I can have someone that's honest with me, that's huge.
    Marc Paulson
    President

    Benefit Plan Administrators, Eau Claire Eau Claire, WI