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>> Our case management department, we actually
hire nurses with a lot of different backgrounds.

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So we have nurses who are dedicated to our
oncology patients,

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so all of our cancer patients have a nurse
who has a specialty in cancer who's talking to them.

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The same with our transplant patients.

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We also have some mental health substance
abuse case managers, some of whom are nurses,

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some of whom are social workers.

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That way you're not dealing just with the
generalist, you're dealing with a specialist,

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someone who knows what you're going through.

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