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>> Total Quality Management within American Health is reviewing against our policies and procedures
to make sure that the work that we provide for our clients follow all of our guidelines;
and our department works with other departments within American Health
to make sure that from the very beginning of a client relationship
we're sharing knowledge of the client,
what their goals are, anything unique with them,
but we're also sharing reporting as well as invoicing capabilities
and working with the departments to make sure that we provide eligibility
as well as business rules that are needed.
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