24/7 Nurse Line and Health Information Library

Medical costs are reduced through the education of members on treatment alternatives and care settings

American Health’s 24/7 Nurse Line and Health Information Library provides callers with toll-free, confidential health care advice and information, 24 hours a day, 365 days a year. Callers have the options of accessing an extensive Health Information Library, speaking directly to a Registered Nurse for counseling or advice, or get information on national health care resources. The program is based on the premise that informed patients make better and more cost-effective health care decisions.

• Staffed by a team of specialty-trained nurses supported by a flexible software system
• Protocols are established by Micromedex for adults and Barton D. Schmitt for children, the standards for computerized clinical information systems
• Guidelines provide consistent, accurate triage information, as well as home treatment options and health education
• Extensive Health Information Library covers issues from women’s health to pediatrics and issues with senior adults
• Members can choose to talk directly with a nurse to discuss a current illness or health issue, or receive counseling on chronic conditions
  
• Nurses educate callers about treatments, lifestyle choices and self-care strategies

To learn more about American Health's 24/7 Nurse Line and Health Information Library Program, please contact us by phone at 866.614.4244 or by Email at .