Meet the American Health Team

Ivan S. Gilbert, MD - Chairman Emeritus

Dr. Gilbert's professional experiences reflect his entrepreneurial spirit and strong medical background. As a licensed physician with expertise in Hospice and Geriatric Medicine, Gilbert developed a keen sense for successful business endeavors, which resulted in successfully taking four companies public. In addition to business associations with organizations such as the Ohio Retail Merchants, Columbus Presidents Organization and the Ohio Student Loan Organization, Gilbert holds board positions with community organizations such at the Ohio State University, Varsity O Club, Columbus Historical Society and American Federation for Aging Research.

Michael J. Reidelbach, MBA - President and CEO

Michael has diverse business, marketing and engineering experiences that have been crucial to AHH's continued growth. Michael launched his career in 1969 at Corning Glass Works, where he worked his way through the ranks to eventually become Director of New Product Development. In this capacity he formed a foundation for market research and product development that resulted in successful product launches in the consumer marketplace. Michael's more recent business undertakings include: President of MJR Enterprises Inc., a business consulting firm, President of Progressive Health Management, a medical cost management company and President of Retail Planning Associates, an international retail design and consulting firm. As President of AHH since 1993, Michael has been the driving force leading AHH's position as a leader in the medical management industry.

Paul Lavin, MBA - Executive Vice President and Chief Operating Officer

Prior to joining AHH in 2008, Paul was a Managing Director at BearingPoint/KPMG Consulting where his focus was on financial services, primarily insurance and investments. His areas of expertise are the tools and processes that support the effective distribution of insurance and investment products and services. Paul was formerly a Senior Vice President at Prudential where he developed Prudential's high-net-worth approach, and an executive at both Alexander & Alexander and Mercer Management Consulting.

William R. Wilkin, CPA, MBA - Chief Financial Officer

William launched his professional career with a 10-year stint as Vice President of Finance and Administration for JE Hanger. Beginning in 1981, William was responsible for treasury, controllership and administrative functions. Included in his array of responsibilities were short- and long-term cash management, capital budgeting, capital structuring, acquisition analysis and banking relationships. Prior to joining the senior management team at AHH, William tenured as Vice President, Treasurer and Chief Financial Officer with BellPointe, Inc, a Westerville, Ohio-based company, where he handled finance accounting and distribution activities. As Vice President of Finance for AHH, William is charged with short- and long-range planning and projections.

Roland Griggs, M.D., M.P.H. - Medical Director

Dr. Griggs has been the Company's full-time Medical Director since 1993, bringing more than 17 years of both clinical and medical management experiences to the AHH team. He believes that the art of medicine and clinical decision-making must remain in the hands of physicians and patients and that quality of care and clinical decisions can be improved with technology, information systems, and population-based clinical data. Dr. Griggs is an active Family Practice Physician and has more than ten years of service in medical managed care environment. He received his B.A. from Dartmouth College and a Medical Degree and Masters Degree in Hospital and Health Services Administration from The Ohio State University. Dr. Griggs holds a managed care accreditation from the American Board of Quality Assurance and Utilization Review Physicians, Inc., and is a licensed physician in numerous states. He has had operational responsibility for integrated health care systems' fiscal performance, and has worked extensively with underserved patient populations, including Native Americans and physically challenged children.

Dianne Oldach, Executive Vice President, Operations

Dianne has over 20 years of diverse experience in the managed care industry. Prior to joining AHH, Dianne was Vice President of National Operations at PHCS/MultiPlan, where she managed a staff of 120 employees in corporate and regional offices, serving over two million lives. She has also held positions in product management and development and has over ten years of clinical experience. In her current role, Dianne provides AHH leadership and direction for the entire Operations Department.

Nigel Wallbank - Senior Vice President of Business Development

Nigel was born and educated in the United Kingdom, where he completed a 10-year stint working in government services before relocating to the United States. He became a licensed risk manager and developed self-insured and captive insurance alternative risk programs. Nigel is Chairman of the Board of the Self-Insurance Institute of America, and most recently served as President and CEO of Strategic Health Development Corporation, which joined the American Health family earlier this month. In this role, he will be responsible for identifying growth opportunities and implementing strategies to increase American Health’s position in the market.

Jan Marie Reed - Vice President, Client Services and Marketing

Jan Marie blends her operations, sales, and marketing experience with a passion for health care as she leads AHH's Client Service and Marketing departments. Prior to joining AHH, Jan Marie was Director of Sales and Marketing for OhioHealth Group. She has held positions at Intracorp, Advance PCS/CareMark, and American Benefit Plan Administrators. Her work with state governments and extensive experience in all facets of self-funding help her guide AHH's increased focus on providing integrated health solutions. As Vice President of Client Services and Marketing, Jan Marie's focus is always customer first. Her role includes strengthening client relations and communication and ensuring customer satisfaction. Reed represents the customer in all discussions of product development and improvement.

Larry Pliskin, Esq. - Vice President, Legal and Compliance

Larry brings to AHH nearly 15 years of experience in the fields of health care law and business. Among the positions he has held since receiving his law degree from the Boston University School of Law are that of health care associate with Bricker and Eckler, LLP, a law firm in Columbus, Ohio and Compliance Officer and In-House Legal Counsel for Express-Med, Inc., a mail-order medical supply company located in New Albany, Ohio. As AHH's Vice President of Legal and Compliance, Larry oversees AHH's continued compliance with applicable laws and regulations, including state licensure rules, the U.S. Department of Labor (DOL) benefit claims procedures and provisions of the federal Health Insurance Portability and Accountability Act (HIPAA). Larry also coordinates contract negotiations, drafting and renewals and is a leading member of AHH's Total Quality Management (TQM) team.

Brent Myers - Vice President, Human Resources and Facility Services

Brent is a Human Resources professional with more than 15 years of experience. He was most recently employed as the Manager, Human Resources for Ranco North American, a subsidiary of Invensys, PLC. He has also held senior management and corporate management positions with Resinoid Engineering Corporation and Metal Forge Company, a unit of SPX Corporation. Brent brings to American Health a level of human resource knowledge and discipline from his past experiences that is necessary for a fast growing, multi-location organization. He received his B.S. in Business Administration from Bowling Green State University, where he majored in Health Care Administration.

Cynthia J. Hom - Vice President, Sales

Cindy's 20-plus years of clinical and managed care experience are of tremendous value to AHH. Her clinical experience began in 1980 and includes Pediatric and Neonatal ICU positions at Boston Children's Hospital and Mass General Hospital. Cindy's medical management career began in 1986 at Private Healthcare Systems, Inc. in Waltham, Massachusetts. Spanning 10 years at PHCS, she held positions in Medical Management, National Account Management, as UM Implementation Manager, and as National Product Manager for Utilization Management. Working for CORE Inc., a National Disability Management firm, she was instrumental in selling, implementing and managing clients and their Short-term disability programs. Cindy's clients included large national organizations, including Motorola, the Commonwealth of Virginia and Lockheed Martin. In April 2001, she was hired as Vice President of Sales for AHH, and markets American Health's broad range of medical management products and provides health care solutions to clients throughout the United States.

Ronald Vrlicak - Vice President, Sales

Ron has more than 20 years of experience within the health care industry, many of which found him taking a sales leadership role. Most recently, Vrlicak served as the Vice President of Sales for Fiserv Health – Benefit Planners, located in San Antonio, Texas. He also served as Sales Director for Script Care LTD, and Senior Vice President of Life Re-Insurance Company. He has a Bachelor of Science degree from Washington State University, where he majored in Education. In his role as Vice President of Sales for American Health, he leverages his sales and health care expertise to expand American Health's market share in the midwest and south central United States, while supporting existing clients in those areas.

Richard Hodsdon - Vice President, Sales

Richard has 25 years of health care industry experience and most recently held a position at HHS Health Options as Vice President of Sales and Marketing with additional responsibility for Program Development, Strategic Planning, and corporate metrics. He holds a Bachelor's degree with duel majors in Business and Health Care Administration from Davenport University of Business. As Vice President of Sales for American Health, Richard applies his expertise in the areas of disease management, predictive modeling, and wellness programs to provide customized, integrated healthcare solutions for clients in the north central and southeastern regions of the United States.

Caroline "Carrie" E. Pope - Vice President, Sales

Carrie has nearly 15 years of health care industry experience and possesses a wealth of experience in self-funded health plan management. Prior to joining the American Health team, she was with Fiserv Health since 1996, most recently serving as the Vice President of Sales where her primary focus was on providing solutions to the external TPA market. Carrie previously served as the vice president of account management for Avidyn Health, was involved in the formation of Avidyn Health as a Fiserv Health entity, and was responsible for building Avidyn Health’s initial Account Management team. Prior to the Avidyn Health launch, she worked as a Fiserv Health product director and managed many vendor relationships including medical management, stoploss and PBM. Carrie has also filled various roles in operations and account management for Benesight, a Fiserv Health TPA.

James Williams - Vice President, Information Technology

James has more than 20 years of experience in technology fields, consulting and technical management positions. He previously applied his expertise to the insurance, banking and eCommerce industries, working for nationally-recognized companies such as Nationwide Insurance, Bank One (now JPMorgan Chase) and Sterling Commerce, a subsidiary of SBC Communications, Inc. James also held an adjunct faculty position at Franklin University in Columbus, Ohio, where he instructed students in the Computer Science department. In 2002, he began his tenure at AHH as a consultant, and was instrumental in the building and implementation of AHH's proprietary i-Suite software system. He then accepted the position of Director of Application Development in 2003. In his current role as Vice President of Information Technology, James is responsible for overseeing software development and client support services, and maintaining the technical infrastructure at AHH's corporate headquarters and its numerous satellite offices across the country.

Dennis Bryant - Assistant Vice President, Business Integration

Dennis has more than 20 years of experience in customer service, technology fields, consulting and technical management positions. He previously applied his expertise to the insurance, manufacturing, global consulting and eCommerce industries, working with nationally-recognized companies such as Abbott Laboratories, Philips Electronics and Atos-Origin. In 2002, he began his tenure at AHH as a consultant, and was instrumental in the building and implementing of AHH's proprietary i-Suite software system. In 2005 Dennis accepted the position of Director of Application Development. As Assistant Vice President of Business Integration, he is responsible for the Business Integration Department consisting of Business Support, Process Engineering, and Client Implementations.

Ann Anderson, RN, CCM - Senior Director, Clinical Services

Ann is an RN and Certified Case Manager with more than 33 years experience in medical management, medical claims review, and quality assurance. During her career, she has served as Director of Quality and Utilization Review at Peer Review Systems, Quality Assurance Coordinator for Mount Carmel Medical Center, and Medicare Review Coordinator for Nationwide Insurance. Prior to joining American Health, Ann was Director for the Ethix Corporation, a managed care subsidiary of New York Life, serving 800,000 PPO, EPO and indemnity insureds nationally. She managed several programs for Ethix, including Catastrophic Case Management, Utilization Review, and Medical Claims Review. As Director of Clinical Services, Ann is responsible for oversight and management of the Case Management and 24/7 Nurse Line departments.

Diane Bellard, RN, MS – Director of Disease Management and Wellness Services

Diane is a Registered Nurse and also has a Masters Degree in Exercise Science and Health Promotion. She has over 30 years of health care experience including the acute care setting, managed care in both utilization management and case management, and the disease management industry. Prior to joining American Health, Diane was a Director of Care Management for Healthways, Inc., where she managed a team of 60 Registered Nurses providing disease management services to some of the organization’s large health plan customers. Diane brings a real passion for health and wellness to her role as the operations owner of American Health’s Disease and Lifestyle Management Programs.

Donna Todd, RN, MSN, CCM - Director, Product Management

Donna is a Registered Nurse with a Master's Degree in Nursing Administration. She is also a Certified Case Manager and holds an Advanced Practice Nurse Educator Certificate with a Concentration in Staff Development/Client Education. Donna has over 25 years of health care experience in both the acute care arena and managed care. While at AHH, Donna has served in a variety of positions, including that of Case Management Supervisor, Case Management Staff Development Coordinator and Interim Director of Disease and Wellness Management. Prior to joining AHH, Donna worked at Mount Carmel St. Ann's Hospital as Team Lead of Case Management/Social Work Services.

Anne Klie - Director, Marketing

Anne leads American Health’s marketing and product development efforts. She has nearly 20 years experience in sales, marketing, implementation, and product development for the health care industry. Before joining American Health, Anne was Director, Implementation for Nationwide Better Health where she was responsible for new business implementation for large, key clients. While at Nationwide, Anne served as Director, Process Management, with oversight of the team responsible for enrolling and servicing participants in Lifestyle and Disease Management programs, and as Director, Product Development, where she was responsible for planning and developing strategies to take advantage of opportunities in existing and new markets. In addition, Anne held leadership roles at OhioHealth Group and managed provider contracting at UnitedHealthcare.

Kathleen Diaz - Account Executive

Kathy has 15 years of experience in the Third Party Administrator industry, with 10 years in the medical management arena. Throughout her career, she has excelled in customer-focused roles, including Marketing Manager, Client Services Manager, and Account Executive. This experience, paired with her issue resolution skills, has enabled her to consistently build enduring customer relationships. As Account Executive, Kathy’s primary responsibility is to ensure the voice of the customer is communicated throughout American Health operations. Her role includes issue resolution and understanding the client so that AHH's partnership with customers results in satisfaction levels that exceed expectations.

Rob Dubois - Account Executive, Lead

Rob has 15 years of experience in the health care industry, most recently as Director of Product Development for Lumenos, a leading consumer-directed health plan. At Lumenos, Rob was an integral part of the team that created healthcare's first transparent marketplace. Prior to his work in consumer driven healthcare, his diverse background included direct clinical practice as a behavioral health/substance abuse therapist, call center management and implementation, and account management. Over the years, Rob has shown the ability to establish a level of trust with those he works with by engaging them in a manner that proactively identifies concerns and resolves issues in a timely manner. As Account Executive, his primary responsibility is to ensure the voice of the customer is communicated throughout American Health operations. His role includes issue resolution and understanding the client so that AHH's partnership with customers results in satisfaction levels that exceed expectations.

Natasha Hanneman - Account Executive

Natasha has extensive experience in the health care industry, specifically in the managed care arena. Prior to joining American Health, Natasha worked with UMR as an account executive and manager of the implementation team. Natasha’s background along with her strong leadership and communication skills are key to her success in providing outstanding customer service to high profile accounts. Her experience with implementations adds a unique perspective that enhances her ability to assist clients in implementing changes, regardless of their size. As Account Executive, Natasha’s primary responsibility is to ensure the voice of the customer is communicated throughout American Health operations. Her role includes issue resolution and understanding the client so that AHH's partnership with customers results in satisfaction levels that exceed expectations.

Marla Morland - Account Executive

Marla has over 20 years of experience in the health care industry. She has an extensive customer service background through her work in account management, sales, and managing high profile accounts. Prior to joining American Health, she worked at Fiserv Health and at Anthem Blue Cross and Blue Shield. Her many years of working with a full spectrum of carriers and TPAs have prepared her to offer superior service to AHH customers. As Account Executive, Marla’s primary responsibility is to ensure the voice of the customer is communicated throughout American Health operations. Her role includes issue resolution and understanding the client so that AHH's partnership with customers results in satisfaction levels that exceed expectations.

Dave Winters - Account Executive

David has an extensive background in health benefits administration, specifically in the TPA arena. Formerly with Anthem Benefit Administrators as Sr. Operations Manager as well as Operations Manager with Harrington Benefit Services, he brings a diverse perspective in terms of the overall managed care delivery to American Health customers. As Account Executive, David's primary responsibility is to ensure the voice of the customer is communicated throughout American Health operations. His role includes issue resolution and understanding the client so that AHH's partnership with customers results in satisfaction levels that exceed expectations.